Q: What is the difference between cow leather shoes and sheep leather shoes?
A: The cow leather baby shoes are more durable and soft, brands such as Robeez and Bobux tend to use cow leather. Most other brands use sheep leather.
Q: Why your soft sole baby shoes are so cheap?
A: We are the manufacturer of these soft sole baby shoes, there is no middle man or retail markup.
Q: Do you ship to my country?
A: Yes, we ship worldwide, for free!
Q: Do you sell wholesale?
A: We sell wholesale, please email us for details at shoeszoo@shoeszoo.com
Q: Do you run co-op?
A: Yes, we run coop, please email us for detail at shoeszoo@shoeszoo.com
Q: How do I wash my baby shoes?
A: Please refer to %%GLOBAL_ShopPathSSL%%/safety-care/ for instructions
Q: Why did I not receive my order?
A: Please refer to %%GLOBAL_ShopPathSSL%%/free-shipping/ for details regarding shipping
Q: I bought 4 pairs, but only received 1 pair?
A: These shoes were shipped in 2 packages at the same time, you will receive others soon.
Q: How long can I receive these soft sole baby shoes?
A: Please refer to %%GLOBAL_ShopPathSSL%%/free-shipping/ for details regarding shipping.
Q: May I send a cheque?
A: We do not accept cheque now, you may pay by credit card or paypal.
Q: Do you accept bank transfer?
A: We do not accept bank transfer, because the bank charges $10-30 for the transaction.
Q: Is the leather safe?
A: The leather is tested by Intertek:
TOXIC ELEMENTS ANALYSIS
AS PER EUROPEAN STANDARD ON SAFETY OF TOYS EN71 PART 3 : 1994 AND AMENDMENT A1 : 2000 AND AC : 2002, ACID EXTRACTION METHOD WAS USED AND TOXIC ELEMENTS CONTENT WERE DETERMINED BY INDUCTIVELY COUPLED ARGON PLASMA SPECTROMETRY.
|
|
RESULT IN mg/kg |
LIMIT mg/kg |
|
SOL. BARIUM (Ba) |
1000 |
|
|
SOL. LEAD (Pb) |
<5 |
90 |
|
SOL. CADMIUM (Cd) |
<5 |
75 |
|
SOL. ANTIMONY (Sb) |
<5 |
60 |
|
SOL. SELENIUM (Se) |
<5 |
500 |
|
SOL. CHROMIUM (Cr) |
<5 |
60 |
|
SOL. MERCURY (Hg) |
<5 |
60 |
|
SOL. ARSENIC (As) |
<2.5 |
25 |
SOL. = SOLUBLE
< = LESS THAN
mg/kg = MILLIGRAM PER KILOGRAM
